Support

For customer service or technical support, you can email us at support@spencerlearning.com or call us at (858) 455-9818.

If you have the older version of Ultimate Phonics (Version 1), you can get support here.

Here are answers to the most common support questions:

Computer Requirements for Ultimate Phonics

Ultimate Phonics runs on Windows and Macintosh computers.

  • Windows 7, Vista, and XP
  • Macintosh OS X 10.4 and higher

Installing Ultimate Phonics

For Windows users, your downloaded file is a setup file. Just double click the downloaded setup file and follow the instructions.

For Macintosh users, your downloaded file is a dmg file. Just double click the downloaded dmg file and then drag the Ultimate Phonics icon into the Application folder icon. Then drag the Ultimate Phonics icon from your Applications folder into your dock if you wish.

Ultimate Phonics License Information

Number of computers per license

There is no limit on the number of computers you can download Ultimate Phonics on to. However, if you buy one license you should only be actively using the program on one of the computers at a time.

So for example, your students could be running Ultimate Phonics on one computer in the morning and a different computer in the afternoon, but they shouldn't be running the program on both computers at the same time (unless you have two licenses).

The number of licenses you purchase should equal the number of computers that will be actively running Ultimate Phonics at the same time. For flexibility, you can run the program on different computers at different times.

No limit on downloads

There is no limit on the number of times you can visit the Ultimate Phonics download page and download the program. If you get a new computer, you can simply download the program again onto the new computer and use your same license.

No limit on number of students

There is no limit on the number of students.

No renewal or upgrade fees

There is no expiration on the license, so it is a one time cost with no annual renewal fee. All future upgrades will be free.

Accessing the Ultimate Phonics Download Page

There are two ways to access the Ultimate Phonics download page:

  1. Go to the Free Program page, enter your name and email, and click the Get It Now button. You will be sent an email with a link to the download page.
  2. If you purchase a license, the email sent to you with your license information includes a link to the download page.

Purchase Orders

For information on placing purchase orders, see our Purchase Orders page.